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Fraud Alerts

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Recent Alerts

9/13/2017 Equifax 

Evergreen Credit Union wants to help our members navigate the Equifax breach. Though this breach was not related in any way to your credit union, our commitment is to helping our members. We’ve compiled a summary for our members, as well as links and resources to help our members learn more, and take action to protect their identity and information.

Equifax: Next Steps
Like many Americans, you may be concerned that your private information was exposed in the recent Equifax breach. We understand and want to help our members by providing information and resources. We encourage all of our members to visit the Equifax site to discover if their private information may have been compromised and to take advantage of the free credit monitoring service Equifax is providing to all consumers.


1. Find Out If You Were Impacted
Visit equifaxsecurity2017.com and click on the Check Potential Impact Tab. Enter your last name and the last six digits of your Social Security number.
2. Enroll In Credit Monitoring
Equifax is providing one year of free monitoring protection through TrustedID for all consumers, even those not affected by the breach. After checking your potential impact, you will be given an enrollment date to return and sign up for the free service. TrustedID allows you to monitor your credit. It also provides identity-theft insurance and internet scanning of your social security number.
Equifax has also set up a dedicated call center at 866.447.7559 where you can speak to someone regarding any questions you may have about the breach.

We understand the importance of your personal information and want to make sure you know Evergreen Credit Union is committed to keeping that information safe and secure. If you have additional questions for us, please call 221-5000. 

Additional Resources

Past Alerts

4/27/2017

Chipotle Mexican Grill (Chipotle) is currently investigating fraudulent activity on its payment processing network as a result of a data breach at Chipotle. Debit or credit cards used for payment at Chipotle locations from March 24 to April 18, 2017 were exposed and may be at risk for further fraud.

Affected Evergreen CU members have been notified of this potential risk. Chipotle, as well as law enforcement, cyber security firms, and the restaurant’s payments processor will notify the public when more details have surfaced.

Please continue to carefully monitor your Evergreen debit card activity via Online Banking or our Mobile App.

For further questions, please call member services at 207 221-5000.  You can also visit Chipotle's security page.

12/22/2016 Retail Fraud

We are hearing from members that fraudulent transactions are occurring throughout Maine at various retail locations. As always, please check your accounts regularly and report any suspicious activity as soon as possible by visiting one of your local branches.

9/12/2016 Fraudulent Text Messages

Members and customers of multiple credit unions and banks in Maine are receiving fraudulent text messages.  These text messages inform members that their debit cards have been compromised and that they should call a toll free number(s) to fix the situation.  Once the member calls, they are asked to provide their card number and CVV2 code.  

These text messages are not from Evergreen CU, and members should delete the messages if they get them. 

Find more information about the situation in a news article here 

10/5/2015 Square Payment Service Blocked 

For those who personally use or visit a business that uses the Square payment service:

Evergreen CU recently identified a significant increase in fraudulent activity associated with Square, the payment processing tool used by some members on their smartphone or tablet devices, or by businesses as a payment processing tool for your purchase.

As a result of the amount of fraud to date, Evergreen will be blocking some transactions associated with the Square service, effective immediately.

We take fraud and security very seriously, and we understand that this action may adversely impact some members who personally use the Square service, or purchase goods from a business who may be utilizing the Square payment service.  We will continue to monitor the fraudulent activity associated with Square on a day-by-day basis.