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Member Experience Center

  • Phone: (207) 221-5000
  • Fax: (207) 221-5019

Mailing Address

P.O. Box 1038
Portland, ME 04104-1038

Personal information, such as social security numbers, account numbers, and other sensitive data, should not be included in your electronic message. When you send us personal information (e.g., in an electronic mail message containing a question or comment) or by filling out a form that emails us this information, we only use this information to respond to your request.

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Lost or Stolen Card?

To report a lost or stolen debit or credit card, call (207) 221-5000 or (800) 628-1115. Available 24/7.

You may also use Online Banking to report a lost or stolen card. Simply visit the "Card Controls" menu on the left side of your screen to begin.