July 2022 - Evergreen CU Named Best-In-State Credit Union
To shine a light on the best credit unions in each state, Forbes went directly to the customers, partnering with market research firm Statista to conduct in-depth interviews of more than 26,000 U.S. citizens from all 50 states on their banking relationships. For every bank or credit union at which they had a checking account, customers provided an overall satisfaction score and were asked if they would recommend that bank or credit union to friends and family. Respondents also answered a detailed battery of questions focused in six separate facets of the relationship: Trust, terms & conditions (including reasonable and transparent fees), branch services, digital services, customer service, and financial advice. Based on a 1-100 scale, scores ranged from 74.2 to 93.6, and just 3.4% of credit unions across the country made the cut for the best-in-state rankings.
Evergreen President and CEO Jason Lindstrom states, “This award results from enhanced staff training, new technologies and our constant focus on delivering every day the experience our account holders expect, whether in person or online. We’re obviously thrilled.”
Evergreen is the 5th largest credit union in the state based on asset size, serving all Southern Maine.
July 2022 - Evergreen CU Now Serving More Mainers
Evergreen CU recently expanded its field of membership to include additional counties in Southern Maine. The credit union now serves the following counties:
March 24th - Virtual Annual Meeting
Join us for Evergreen's 2022 Virtual Annual Meeting via Zoom on Thursday, March 24th at 6pm. Find materials below:
- Meeting ID: 929 7470 8465
- Passcode: 03242022
2021 Annual Meeting - March 25th
March 25th - Virtual Annual Meeting - Register Below
Join us for Evergreen's 2021 Virtual Annual Meeting taking place March 25th at 6pm. Here is the agenda:
- 2020 Credit Union Recap
- Yearly Financial Data
- Annual Awards
Important - The above link is for registration only. Once registered, you will be emailed a link to participate in the Annual Meeting a few days before.
3/2021 - Branch Open Status
Effective Monday, 3/15, Evergreen branch lobbies will open for teller transactions. Welcome back! Here's what you need to know:
- Non-teller transactions will remain by appointment only.*
- Drive-up and online banking services are available
- Masks are required, and follow posted social distancing guidelines
To make a non-teller appointment, call 207-221-5000. You can also contact us online.
*Non-teller transactions include account openings, loan applications and closings with a Financial Services Representative,etc. Evergreen will not provide masks
11/2020 - Drive-ups & ATMs ONLY
Following guidance from the Maine CDC, and for the safety of those who bank with us, our staff, and our families, we have decided to implement the following change: Only Drive-up and ATMs are available. Branch lobbies are closed until further notice.
24/7 Online Access to Accounts, Loans and Services
Most regular banking transactions can easily be completed online:
- Online Banking - Sign up and directions. Need help enrolling? Email us at [email protected] or call (207) 221-5000
- Mobile Banking - App download link and directions
- Mobile Check Deposit
- Apply 24/7 for a Loan & Close Online
- Bill Pay
- Access over 260 Surcharge-Free ATMs in Maine
- Access over 5000 shared branches nationwide
- Additional Services
- Financial Tools, Tips and Education
6/17/2020 - Branch Lobbies Open - Guidelines
- Branch lobbies are now open for Teller transactions
- Practice 6-feet social distancing guidelines
- Follow our floor signs
- Masks are required*
- We will sanitize offices after each visit
- You are encouraged to use our drive-up and digital services
- Walk-in meetings are possible, but pre-scheduled appointments take priority
If you'd like to speak with a Financial Service Representative (FSR), we encourage you to make an appointment. Members may call 207-221-5000 to schedule a non-teller appointment. When we are closed, please leave a message for a callback.
When you arrive:
- Please do not enter if you feel sick
- Only those essential to the appointment can enter
- Present a photo ID for verification. Visitors will be asked to lower mask to verify identity before service is rendered
- Hats and sunglasses must be removed before entry
- Please use hand sanitizer on entry
- Public restrooms, coffee stations, and waiting areas are NOT available
- Please depart the premises promptly once your business is completed
3/26/2020 - Virtual Annual Meeting Reminder
This year's Annual Meeting will be held virtually at 6pm on Thursday, March 26th via Facebook Live. The meeting will be followed by a presentation of annual awards to our Business Partners and Lending Partners, ending with our Advocate of the Year. We encourage you to join us by clicking the link below. A copy of our annual report is also accessible here.
3/16/2020 - A message from our President/CEO
News regarding COVID-19 is rapidly changing. Know that our primary goal is the safety of those who bank with us, our staff and their families. Considering guidance from the Maine CDC, we bring you the following important updates:
Lobbies closed, Drive-Ups open
Starting Tuesday, 3/17, Evergreen branches will offer Drive-Up and ATM services only until further notice. Additional services available online.
Starting Wednesday, 3/25, branch Drive-Up service is available an additional hour in the evenings. New closing times are as follows:
- Wednesday - 5pm
- Thursday - 6pm
- Friday - 6pm
Online & Mobile Banking
Visit egcu.org to complete most regular banking transactions, loan and account applications, check deposits, and many other banking needs. Review our online services below:
- Online Banking - Sign up and directions
- Mobile Banking - App download link and directions
- Mobile Check Deposit
- Online Loan Application & Account Opening
Emergency EasyCash Loan Coming Soon
Evergreen will soon offer an Emergency EasyCash Loan to help members with unexpected financial needs. Stay tuned for updates.
Fee-Free Skip-A-Payment Available
Financial Tools/Tips & Timely Resources
If you have any questions regarding this update, services available, or simply want to stay informed, you can do so via the links below.
Call our Member Service Center
Due to expected high call volumes, please consider using our online services.
Contact Us Online
Follow us on social media for real-time updates.
In these unprecedented times, we want to make it clear that Evergreen Credit Union is here to help you.
3/13/2020 - An update from our President/CEO
As the world continues to be impacted by the global spread of COVID-19 and now that positive cases have shown up in Maine, I want to assure you that Evergreen Credit Union will continue operations and is here to serve your financial needs. During this rapidly evolving situation, our main priority is the health, safety, and well-being of our staff and members.
We have decided for the safety of our members, Board of Directors and team to move our Annual Meeting scheduled for March 26, 2020 to a closed session that we will broadcast live using Facebook Live. The meeting will start at 6pm and will be followed by a presentation of annual awards to our Business Partners and Lending Partners and will end with our Advocate of the Year. We will have a question and answer session at the close of the meeting. You can find the live broadcast starting at 6pm on March 26th, at facebook.com/EvergreenCUmaine. In addition, you can view our 2019 Annual Report online here. We felt this would be the best approach to our Annual Meeting and safest way to convey information to everyone. If you cannot attend the Facebook Live session, the recording of the meeting will be available on our Facebook page for viewing at your convenience.
As of today, our branches, operational support teams, and remote channels remain open to serve you without interruption. However, our staff is practicing social distancing and will be using alternative methods of shaking hands. We are also monitoring staff to make sure we are all healthy, so you remain healthy.
Rest assured that we have taken the necessary steps to serve you safely and securely. In addition to meeting your in-branch, online, and mobile banking needs, Evergreen Credit Union is well prepared to help you without interruption in service. We've enhanced cleaning at our locations and added hand sanitizers to help keep members and the public in good health.
Should you or your family be impacted by COVID-19 and need financial support, we're here to help. Members of our team are ready to provide you financial guidance and discuss any financial arrangements you may need to help you through issues that may arise.
We will continue to monitor the situation closely and evaluate additional measures to support our members and community as needs arise. Please continue to check your emails from us and visit www.egcu.org and our social media profiles (in footer below) for regular updates. For additional information about COVID-19, you can find the latest report from the CDC or the Maine CDC page.
Thank you for your patience and trust in Evergreen Credit Union. Please know we are thinking of you and your families and will support you through these times.
Evergreen CU Expands Into York County – February 2018
Evergreen Credit Union can now serve the financial needs of anyone who lives, works, worships or attends school in York County. The Maine Bureau of Financial Institutions granted this expansion, adding York to Cumberland County where Evergreen has been active for over 64 years. This expansion is effective immediately.
Jason Lindstrom, President/CEO of Evergreen, believes the expansion into York County is a natural next step, “We are a growing credit union with a lot to offer to both counties. We recognized that York County is growing and will eventually benefit from an Evergreen Credit Union branch and this expansion begins a move in that direction.” Evergreen’s Board Chair Christopher Doe added “Evergreen looks forward to providing York County with our innovative products and first class service.”
Evergreen Credit Union is one of Maine’s largest credit unions and offers mortgage, consumer, and business services, with branches in Portland, South Portland, Windham and Naples.
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